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Frequently Asked Questions
We are very successful at what we do and we want to tell you about some of the dogs we have helped.  Firstly read some Questions and answers from our Founder, Debbie Connolly

Q Can we train every dog?
No, I don't think anybody can. I know some trainers claim to, but after 20 years in my industry, I find it hard to believe.  I have had cases that have been put to sleep, even after every effort.  Thankfully this is rare, but it is a fact of life at this level of training. Sometimes problems occur because owners don't keep up the work or don't come back for follow-up.

Q Which option is best for my problem?
This depends on a lot of issues.  Your own ability and time available, your circumstances and your confidence.  We recommend you call and chat about it first.  I would rather work with you in your home but this is not always possible.  Sometimes coming to stay a few days is better as it gives us longer time together to train and be able to test what is working.  If you have a dog that is aggressive to your children for example, it may be better to let us have the dog and do some work first rather than practising with an unreliable dog and vulnerable kids, the same can apply if you have other pets.  So it is different every time.

Q Who should be involved from my family?
Ideally everyone.  Some children are too young and couldn't handle the dog or cope with long training sessions.  We sometimes have in-laws, dog walkers and friends included in the sessions.  Ideally everyone who spends significant time with the dog should do some training.

Q Why train dogs that are so bad, why not just put them down, there are lots of other dogs that are nice and need homes?
When someone buys or adopts a dog they take it very seriously and the dog become family member.  You don't walk away from your family when they need help. Owners have to live with their decisions and it is understandable that they want to have tried everything possible before making the difficult decision to put a dog to sleep.  Dogs are not always to blame for their problems, people are.  It is only fair that they get a chance to live a normal life if it was humans that got them into the problem in the first place.

Q How many times do I try to solve my dog's problems before I accept defeat?
There isn't an answer to this.  I can only tell you to keep going until you are convinced that everything has been done that can be.  Very few dogs I train have not already been through two or three trainers at least and several different methods unsuccessfully before we work with them.  You just have to trust your gut instinct.

Q Won't my dog only work properly for you, and just carry on the same when we take it home?
Only if you don't follow the advice or behave like you used to.  We are here to ask if you are struggling with anything.

Q Will you force my dog to be good?
NO!  You have to be very tough with some dogs, especially if they bite you and you need to stop them, but it never means injuring them.  I do get bitten sometimes, it is in the nature of the dogs I am prepared to train.  Unlike some trainers, I don't walk away from these issues or advise you put to sleep your dog because I am afraid of it as some trainers do.

Q What methods do you use?
We use a lot of very effective body language that involves showing the dog that we are more dominant and therefore a leader.  Someone once watching me work with their dog told me it looked like horse-whispering!  It is a very effective and natural way of getting a dog to co-operate with you.
I believe that teaching owners to present a calm and confident appearance to the dog is the root of the training.  A dog needs assurance that you are not afraid, can protect him or her and
We also use gadgets like training discs and clickers.  A lot of play is built into sessions, we're not just going round and round in circles for an hour like in some training classes.
I do not use any form of shock collar or prong collar.

We do NOT use food for training.  Too many dogs are trained like this and it usually results in a dog that ONLY works for food and nothing else.  The dogs get lots of treats and chews when in a kennel to give them something to do, but we never use food as a reward.  The exception is if a gadget needs food to bond the dog to the process or nervous or young dogs who sometimes lack a bit of concentration.
Lots of affectionate handling is encouraged, kissing is almost compulsory!  Don't let anyone tell you that if you pet and love your dog it won't respect you-come and see mine.
Bach Flower Remedies have formed part of our work for several years and very successfully.

Q Where will my dog stay?
 If you come on a residential holiday, your dog will usually stay in your cabin.

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Some Examples of successes of typical problems, general aggression, sheep killing and fighting within the household:

Barney – Basset Hound
Barney was originally homed to the Essex area by a well known rescue.  He was about 15 months old.  His new owners had other dogs and worked part time and were told that Barney would be fine.  Sadly he wasn’t.  Barney was very aggressive with the other dogs and also aggressive over food.  Handling him was also difficult as he didn’t allow anyone to groom or chastise him without trying to bite.  After a few months in which they tried their best to get the right help, he was just getting worse.  They felt they couldn’t cope with him and he was given up to our  rescue/retraining program.  He now lives with a lovely family, goes to training classes and hasn’t put a foot wrong!


Sophie and Gemma - Labrador Retrievers
These two lived in a beautiful country property, surrounded by sheep.  Unfortunately one day, the gate was left open and these two got out and killed 6 sheep.  The family had to pay a LOT of compensation.  Luckily the farmer agreed they could keep the dogs if they got proper help and he was happy that it wouldn't happen again.  It took 6 weeks of training both together and separately before the dogs stopped being interested in livestock.  They still live in the same house and all the sheep are still alive and well!


(lurcher)

This is Max, a lurcher.  Like a lot of sight hounds he was not safe with small furry creatures including other dogs.  Although he was with the same family from a puppy, at about 4 years old they couldn't cope anymore.  Max had twice badly injured another dog in unprovoked attacks and they were told just to put him to sleep as it was "his nature" and nobody could stop it.
He would react on sight and would throw himself around, screaming blue murder.  Like most Lurchers he was also a very sweet and affectionate lad who loved to lie out in the sun with me.  After a couple of months work he now lives with a lovely family and his best friend is an 11 year old boy, they adore each other.


Bess and Rocky - Collie cross and Labrador cross
Rocky was the apple of his owners eye but they felt he needed some company so they adopted Bess, a collie cross around 3 years old.  For the first few months things went fairly well until one day a fight broke out.  From there the fights got worse and more serious over a few months.  Desperate not to have to take Bess back to the rescue, they asked for help.  By the time we saw them, the dogs were unable to be in the same room without a fight threatening to start.  Bess came in for training and Rocky was put on a program of work at home.  Once Bess was better mannered and trained and accepting of other dogs, she returned home.  The two dogs now sit and play happily together and Bess has been saved from being rescued again.  Their owner now enjoys the quiet sitting together with the dogs every evening she thought they'd lost.


These are real examples that show you the very different things that can be helped.  Even if your dog bites, it does not automatically mean it has to be destroyed-talk to us!

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