Pet Shop Staff Training

The F.E.T.C.H. ProjectThe F.E.T.C.H. Project

The F.E.T.C.H. Project

SafePets UK has introduced a series of training sessions, in store for Pet Shop staff. We all know that staff are often the first person an owner asks for advice when they have a simple problem.

The "FETCH" project offers real training to staff in responsible pet outlets. Your shop could be the one locals choose over others because your advice is safe and reliable and you can really help them.

There are some very good staff out there, with some reasonable basic knowledge maybe you'd like to help your customers a bit more?

Food  Exercise  Training  Consistency  Health

There are three levels of training, bronze, silver and gold to give everyone a chance to develop. Debbie Connolly, the founder of SafePets UK is a well known animal behaviourist. She is an Associate Member of the British Institute of Professional Dog Trainers and is the behaviour consultant for Zep the Dep Rottweiler Rescue and Bengal Cat Rescue. Training will therefore mostly cover dogs and cats, some livestock where appropriate.

Please note: this option is available free of charge with some of our endorsement deals

There is an associated scheme for commission paid back to you on future referrals from stores or members of the public or in store behaviour days attended by us.


What topics do we cover?

  1. Does food affect behaviour?
  2. What's the best housetraining route?
  3. Is a headcollar or harness better?
  4. What's the best toy to stop chewing?
  5. Can I stop spraying?
  6. What's the difference in anti bark collars?
  7. Will neutering stop my rabbits from fighting?

Lots more too. Some tailoring can be built in to fit your best selling products or to promote poor selling ones.


Prices

Special prices for multiple staff in same store. Ongoing support. In store promotions and literature.

  1. A day in store is £200 for the first staff member, £100 each for any others trained on the same day.
  2. Residential option with us, that costs £250 for a day of training an an overnight stay. Again, £100 each for any other staff at the same time.
  3. Staff passing the course will receive a certificate of their success.
  4. You will be asked to carry promotional literature in store to help your customers understand what you are offering.
  5. You need the permission of your store owner/manager if you intend to come on a course.

Get in touch

Canine assisted learning

Dog training holiday

This is a private booking, only one client at a time. It is a 3 day, two night overnight stay, private one-to-one booking. Bookings will be limited due to commitments to new courses. The centre is not too far from the Millennium Stadium, Cardiff and Swansea, you can bring people who just want to do their own thing if you wish.

Find out more

Nessa's story

Nellie's story

It is only rarely that we agree to take such a young puppy into my home for help. However Nellie's aggression was way over the top, even for such a strong minded breed. Having been told it was "just a puppy" and would grow out of it, they were in despair. There are times when it is true that a naughty puppy is simply a puppy, but not in this case...

Find out more

Ethical Breeding

Ethical Breeding

How can you find an ethical breeder and what should they do? Have you found it difficult to find a good breeder? Confused by the amount of misinformation? Hoping to avoid a back yard breeder or puppy farmer? Are you wanting to buy a well adjusted, healthy pet and need a breeder?

Find out more


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